Terms & Conditions
Effective 15 August, 2025
Welcome! These Terms and Conditions ("Terms") explain how you ("Client," "you") and Makena Ray Astrology, operated by Makena Lawrence trading as Makena Ray ("I," "me," "my") work together when you use my website, services, or digital products. By booking a consultation, purchasing a digital product, or interacting with content on my site, you agree to these Terms.
1. My Services and Wellness Focus
My goal as an astrologer is to interpret astrological symbolism to support wellness, personal growth, and self-awareness. Please note:
I am not a fortune-teller and do not claim to predict the future.
My services are for entertainment purposes only, not for medical, legal, financial, or other professional advice.
Always seek a qualified professional for any medical, financial, or legal matters.
2. Eligibility
Consultations: Clients must be at least 18 years old unless accompanied by or granted consent by a parent or guardian.
Digital Products: Available to all ages. Purchases made by minors are the responsibility of their parent or guardian.
3. Bookings, Payments & Cancellations
Consultations
Full payment is required at the time of booking.
Rescheduling or cancelling more than 48 hours prior to your appointment gets a full refund.
Cancelling within 48 hours receives a 50% refund.
No-shows or cancellations at or after the appointment start time are not eligible for a refund.
If you're unhappy with your session, please email me - I'll do my best to find a fair solution.
Digital Products
Delivered Instantly via downloadable link (e.g., recorded webinars, PDF guides)
All digital product sales are final, but if you're dissatisfied, please contact me.
4. Recording Policy
Sessions are automatically recorded and shared with you after completion; I keep recordings for my records.
If you prefer not to be recorded, you must tell me before or at the start of the session.
5. Intellectual Property
All content - written, verbal, recorded, or digital - is owned by me and protected by copyright.
You are granted a personal-use license only; reproduction, distribution, resale or public sharing is prohibited.
6. Client Responsibilities
You are fully responsible for your own decisions, actions, and the consequences thereof.
Insights, interpretations, and guidance are not guarantees, and results may vary.
7. Limitation of Liability
I am not liable for any indirect, incidental, or consequential losses.
My maximum liability is limited to the amount you paid for the specific service or product.
8. Updates & Changes
I may update these Terms from time to time. If there's a material change, I'll notify you in advance. Continued use after updates means you accept the new terms. By accessing or interacting with any content, services, or materials on my website - whether free or paid - or by making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.
9. Governing Law
These Terms are governed by the laws of Queensland, Australia, without regard to conflicts of laws principles. If any part is found unenforceable, the rest will still apply.
10. Contact
Questions, concerns, or suggestions? Email me anytime at hello@makenarayastrology.com